The Sales Experience Archives | Page 2 of 2 | Richard James

Category : The Sales Experience

Time to grow again? A new niche might be your answer

Dec 1, 2015

When you have tightened up your processes and systems and are beginning to see growth level off, it is natural to begin seeking sources of new money. Perhaps it is time to add a new niche to keep the party rolling. We have gone over the issues around jumping the gun too early and seeking […]

When do you hire a sales person?

Jul 6, 2015

Ask yourself this question: If an unexpected opportunity arose in your life, could you take the day off to take advantage of it? If you have to answer NO to this question because taking a day off literally costs you thousands of dollars and you are the only one to “make the doughnuts” each day, […]

Is your practice stale? Micromanage the client experience

Oct 23, 2014

When is the last time you looked at your practice with fresh eyes? Too often, we lose sight of the little things that really matter when it comes to making a great first impression. If you have been running your practice for a while or you are just getting started, paying attention to the little […]

Lights, camera, telephone script

Apr 20, 2014

What you say and when you say it can make all of the difference. Did you know that Gallup did a study and found while clients appreciate fast service, GREAT service characterized by workers being ‘engaging’ with clients far exceeded speed in ratings. Last month, we prepared training for our Your Staff Trained program with […]

3 BIG Secrets of Profitable Newsletter Marketing

Sep 26, 2013

Here are 3 huge secrets about newsletter marketing that will bring you success. #1: Newsletters help you keep customers. As I have said repeatedly, it’s far more costly to acquire new customers than it is to retain your existing ones. A good newsletter program helps you create relationships with your customers. When you share information […]

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