Can you remember the last time you were blown over, completely startled with amazement, downright tickled by the greeting experience you had upon entering a business for the first time. It doesn’t matter if it was a really fancy restaurant or a hardware store. When a business takes the time to plan and anticipate ways […]
If you were dropped in a law firm that charged a flat fee for its services and a gun was put to your head with the direction to Getting Results Fast. What should you do? Raise prices and put in a process to maximize the payments for each case by using an outbound phone person […]
A practice without systems leads to frustration. Add heartache and business famine and eventually the owner wants to close the firm. Many attorneys wonder why they have this burning desire to run and be something else or do something else. They want to do ANYTHING to avoid dealing with the lie they’ve been sold that […]
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