target market Archives | Richard James

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Identifying What Works for Your Law Firm and Doing More of It

Key Rule for Law Firm Growth: Do More of What Is Working

Feb 21, 2019

A few weeks ago, I encouraged readers to close out the year by identifying their greatest triumph during the past year. (Hopefully you did so.) Here’s the reason I made that recommendation: One of the keys to growing a law firm—or any other business, for that matter—is to clearly identify the things that are working […]

Lessons You Can Learn from Bad Client Experiences

Learning from Your Worst Client Experiences in the Best Possible Way

Feb 7, 2019

“Turn your wounds into wisdom.” – Oprah Winfrey We’ve all had them. No matter how much we might love what we do, we can all usually think of one or two clients that made our job feel like a nightmare—far more trouble than they were worth. A bad experience with a client can steal […]