Testimonials | Richard James



“I used to file a lot of cases and then gradually, it had been declining and I finally just got sick and tired of being sick and tired. Everything else I tried just didn’t gain any traction, now I’ve got some traction. Richard is very motivating, very energetic, but he knows the answer to anything he’s asked by anyone in the room. He’s got a game plan and he knows what he’s talking about and more importantly he knows how to communicate it to where you understand it and in a way, to where you’re leaving with a game plan of what you need to do going forward when you get back in your office on Monday. For me that is very helpful.”

Rick Flume, Texas

“After sharing a meal with Richard James, we began discussing my Profit and Loss Statement. discovered that the profit in my firm was not aligned with expectations. After some diagnosis, Richard helped me identify that the issue was with my collections department. We simply weren’t being paid for the services we provided. So, with Richard’s help, we built a collections system that doubled the collections to my firm in under a year.”

Richard "Bert" Diener, North Carolina

“Richard James recognizes that there are a lot of challenges as an attorney. It’s hard to run a business; it’s hard to manage clients, to keep the bar association happy and still maintain a personal life. Richard breaks down the business of law into the nuts and bolts, and he gives practical advice that works, he’s a very talented individual. And when you think about it, the entire reason we’re doing what we’re doing is that we’re after freedom, and Richard’s practical advice points the way we can buy that freedom. For any attorney thinking of taking the next step, I say, “Just Do It.” Just a few pieces of information from Richard James and you can more than make up for the investment in his program. This has absolutely been the right choice for me, my business, and my family.”

Alexzander Adams, Oregon

“Before I started working with Richard James, I was managing all the incoming calls myself. And to be totally candid, I was fearful of adding another mouth to feed in my office. After hearing Richard tell me all I needed was a hiring system to find the right person, that they would become an investment that paid dividends, I took the plunge. Today, we are setting 300% more consultations each day then I ever set, and I’m having the best month of my career.”

Bob Doig, Colorado

“I believed my staff understood the importance of getting cases filed as fast as the clients were hiring the firm. Unfortunately, what I wanted to be happening and what was actually happening in my business were far apart. Once Richard James showed me how to inspect what I expect by report, the new system took us from filing 4 cases per week to 12 cases per week, and it felt like it happened over night.”

Don Golden, Florida

“Before working with Richard James we converted 40% of our leads into consults. After working with Richard James we’re converting nearly 100% of our leads into consults. Richard showed me how to use the power of systems to create a law firm that grew 40% last year, and we’ve nearly doubled our revenue this month. The key for me has been the events. I’ve been an attorney for 25 years and practiced on my own for 15 and I’ve been stagnant. I have the same gross revenues plus or minus 20% for most of that 15 years. By associating with other attorneys at the events that are at both my level and at higher levels, I’m learning what to do and more importantly, what not to do.”

Howard Snader, Arizona

“Richard James presents a really compelling message – Measure everything! I’ve never had a clue on how to do that, and he’s really helped me move toward that direction. I can tell you a lot of assumptions that I had in the past were not correct, and some of the stuff that is working is actually working even better than I thought it was. So we’re going to focus on those successes and build from there. I would say Rich is incredible. Learning from him, it’s like drinking from a fire hydrant. All these ideas, they’re fantastic. Sometimes there are so many; it’s hard to absorb all at once. I guess that’s good, I’ll be hanging around Richard James and his team for a long time.”

Jeff Kelly, Georgia

“What’s it like to work with Richard James? Well, if you’re the type of person that wants to test a measure, if you enjoy the marketing approach if you want to improve it, working with Richard will get you there. And if that’s what excites you, then Rich is the right guy for you. If you don’t enjoy the marketing, if you don’t enjoy the business development, if you’re not going to focus on what your expenses are, what your revenue is, then Richard is not the right guy to work with. I love his numbers based approach that’s what first attracted me to him. I need more accountability, more assistance when I implement and a stronger, number- based practice. Richard is definitely the right consultant for me.

Andres Mejer, New Jersey

“I first saw Richard James’ name in Dan Kennedy’s monthly newsletter as the person who helps attorneys systematize their business. So that drew me to say, I’ve got to get a hold of this guy. He really understands attorneys, what we have to go through in order for us to get business, and he knows how to help us speak to the emotional pain points of our prospective clients. Being a part of Richard’s mastermind was an incredible experience. I got to watch how the dynamic of working with other attorneys to connect the dots and got to communicate with them one-on-one. I received so many ideas; I just wanted to get on a plane, run home and start getting it done. It’s a wonderful thing.”

Jack Morrison, Massachussetts

“Well since working with Richard James, we’ve been able to quantify some of the numbers of what I’m doing right now in terms of where are my leads coming from and where my clients are coming from. Now we can look at how to grow my practice by being able to look at data not just gut feeling. I’ve been pretty much flying by the seat of my pants to this point, not knowing what my numbers were until my accountant gave me the tax returns in April. Those days are behind me.”

Peter Daigle, Massachussetts

“Richard James has helped me to manage and maintain calls and convert my prospects into appointments. And what I’m really excited about is building better systems that will help me grow my business and delegate responsibility to my staff. Richard is so vivacious and energetic that I have to hustle to keep up with him. All you need to do is mention one little thing and he’s full of ideas and full of things that you can do and implement, and so I can’t scribble fast enough when I’m on the phone with him. He’s just a great guy to work with. I’m looking forward to continue to work with Richard and his entire team.”

Elden Sodowsky, Virginia

“After working with Richard James, over several months, he’s not just a consultant that I hired to help me with issues, but he and his whole staff have become like part of my staff and part of my team, and I no longer feel like I’m alone in business. Their whole team is just waiting for a phone call or a question that I have so that they can respond to me back immediately, and it just helps me make decisions; wiser decisions, you know. And in the long run, we make more money and save more money.”

George and Danielle McCranie, Georgia

“After working with Richard and his team we’ve seen 100% conversions for the first time ever since we’ve been practicing law. The mastermind event we attended was amazing, and we truly enjoyed all the relationships we’ve made. Richard is so very easy to work with, and his focus is always on the numbers that make sense for our firm. We are excited to see where the future takes us.”


Christian & Victoria Felden, North Carolina

“Working with Rich and figuring out our leads and how to manage our leads has been critical to what we do. In the past, when I wanted to do more business, I would go out and spend more money on advertising. It took Rich to help me realize that I don’t need more leads, but that I need to do a better job of managing the leads I have. Rich’s systems that we have implemented at our firm, mainly with our outbound call center have been instrumental in the growth of our practice. He has a way of kind of really listening to what your needs are before recommending a direction. The plan we put in place helped us to focus on knowing how many leads we get each month and how they turn into clients. Because of the system we created together, we filed two times the number of cases we filed the same month last year. I’m truly grateful for the advice I’ve received from Richard James and his team.”


James Miller, Wisconsin

“One of the great things that Rich taught me with regard to lead conversion is that I need to have a system in place to measure the conversion of leads. Before meeting Rich I didn’t realize what conversion meant. And Rich has showed me how to put systems in place to help me track my leads, down to the source that those leads came from, how to determine what those leads cost me and where I should put my marketing dollars.”


Elliot H. Stone, California

“I’ve been working with Richard James for a number of years. And from then until now my firm has grown 275%. But, the best news is, I went from wanting to move a couch into my office so I could sleep there to having the practice of my dreams. Today we have over 45 staff members, we serve thousands of clients every year, and my practice truly supports my lifestyle. Richard’s key focus has been on measuring everything — primarily leads and lead conversion. — I credit much of the growth of our firm to this focus. I love working with Richard and his team, and without Rich I would never be where I am right now nor would I have the success I have. Hire Rich, your life will be so much easier!”


Maria Jones, Arizona

“I have learned a lot. When I first started with Rich, the first month we tracked our lead conversion and how many closes we had and we found our conversion was 18 or 20%. It was really low. If you would have asked me before we were tracking that, I would have said that about 80 percent of the people who walked through that door were going to sign up with me. He taught me that I really need to know what's happening in my firm. Using that information and using those numbers, I have been able to teach my staff how to better close, how to better get people through the door, and ultimately that rate has increased to about 50%!”


Theron D. Morrison, Utah

“Richard is a passionate professional. The man is innovative and his people share his vision. We are honored to work with him.”

Ahmad Sulaiman, Illinois

“I’ve been working with the Richard James for 7 months and in that time we had a 28% increase in market share. We were at 38% of our market, and today we’re at 49%! And we did this by working smarter not harder to build better systems. I’ve learned ways to motivate the staff, and everything is smoother. We’ve learned how to make our clients happier and get more referrals. Just a better atmosphere at the office. Everyone is happier, smiling — just with some simple little systems and techniques. Rich and his team deliver results.”

Tom McBride, Louisiana

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