Category : Business Systems

Law Firm Success Begins with Starting Where You Are

Law Firm Growth Tip: Start Where You Are, Not Where You Want to Be

Feb 14, 2019

Have you ever watched a skyscraper being built? It’s a fascinating process. Watching a building grow taller week after week can be almost exciting. But if you’re around at the beginning of it, you’d almost never realize what was about to happen. In fact, it’s downright boring. Clearing the land. A lot of trucks and […]

Innovating for Your Clients in 2019

Identifying and Learning from Your Greatest Triumph in 2018

Jan 10, 2019

I’m a huge proponent of end-of-year reflection, both for myself and for the law firms I work with. Specifically, we should try and learn something from both our successes and our failures—the former, so we can find ways to replicate success; the latter, so we can find ways not to repeat them.   Singling Out […]

Innovating for Your Clients in 2019

What Will You Do Differently for Your Law Firm Clients in 2019, and Why?

Jan 3, 2019

Even as we celebrate the holiday season with family and friends, the end of the year offers us an excellent chance to reflect, closing a few chapters as we prepare to open new ones. Along that line, here’s a question you should already be asking yourself: What will I do differently for my clients in […]

What to Do and What Not to Do with Legal Interns

Onboarding an Intern for Your Law Firm: Dos and Don’ts

Dec 6, 2018

One particular advantage of running your own law firm: You’ll never have a shortage of eager law school students offering to help out as legal interns. When you do it thoughtfully and correctly, onboarding an intern for your law firm is a win-win situation. You get access to fairly cheap labor for those menial tasks […]

law firm young children

Running a Law Firm with Young Children at Home: Tips and Considerations

Nov 4, 2018

Building a successful law firm requires hard work and dedication—but so does building a successful family. One of the greatest challenges attorneys face, especially during their early years, is the struggle to balance a busy law career while raising young children. While the problem favors no gender, female attorneys often feel the sting of this […]

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5 Things We’d Love to See Law Schools Start Teaching ASAP

Oct 20, 2018

“Boy, they sure didn’t teach me this in law school.” How often do we hear these words from the mouths of rookie lawyers? Like so many other professions, the difference between law school and the “real world” is almost like being on two different planets. Most law schools train their focus so heavily on the […]

Learning and Growing from Your Unhappy Clients

How to Learn Amazing Lessons from Your Unhappy Clients

Oct 7, 2018

“Your most unhappy customers are your greatest source of learning.” –Bill Gates No one I know of particularly enjoys getting complaints. We much prefer the kudos—the pats on the back from clients who tell us we’re the best. But here’s the reality: We learn much more from our complaining clients than our satisfied ones—and for […]

law firm clients late payments

Strategies for Getting Your Law Firm Clients to Pay You Fairly and Promptly

Aug 15, 2018

We’ve previously discussed that, as a law firm offering professional services, you should expect clients to pay you in a timely manner. However, rather than simply demanding payment, you can take steps to make it easier and more convenient for them to pay on time than to pay late. Let’s discuss a few of these […]

law firm clients late payments

Why You Need to Make Sure Your Law Firm’s Clients Pay You, and On Time

Aug 9, 2018

We’ve all been there. You put in plenty of hours in good faith to perform legal services for a client, you send the bill, and when it comes due…crickets. Late payments have become so common, in fact, that most of us just think of it as a fact of life. Need proof? Consider the following: […]

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Working “In” Your Law Firm vs. Working “On” It

Jun 14, 2018

It’s remarkable how changing one small word can deeply change the meaning of a sentence or phrase. In this case, the difference between the smallest of words—“in” and “on”—can make the difference between success or failure for almost any small business, including law firms. Many entrepreneurial lawyers get buried in the busy-ness of the day-to-day […]

Maximizing Your Law Firm’s Resources for Better Results

How to Make the Most of Your Law Firm’s Limited Resources

May 24, 2018

How often do we say to ourselves, “I wish I had more of _____,” or “If only we had ____.”? It doesn’t matter what you put in the blank. Every small to mid-sized law firm (every human!) feels the strain of limited resources from time to time, especially during the startup phase. At the end […]

3 Ways to Streamline Tedious Tasks in Your Law Firm

3 Things You’re Doing in Your Law Firm that You Can Put on Autopilot Almost Instantly

May 17, 2018

Time is what we want most, but what we use worst. —William Penn Have you ever heard an attorney complain about having too much spare time? (Other than sarcastically, I mean.) The overworked lawyer has become the accepted stereotype of the profession, to the point that if you’re not too busy, people wonder what you’re […]

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