Category : Business Systems

How to Get Your Team to Buy In to New Procedures

How to Ensure People in Your Law Firm Actually USE Your Systems, Processes and Procedures

May 30, 2019

If you’ve tracked with me for any length of time, you know that one of the key strategies I promote for law firm growth is to automate as much as possible. Anything repetitive (read: mind-numbing) work that can be done automatically, set up a system and process so it can run in the background. There […]

The Basics of Marketing for Your Law Firm

Law Firm Marketing 101

May 9, 2019

If you’re a lawyer running your own firm and you find yourself at a loss when it comes to marketing—you’re not alone. Most law schools don’t teach business and marketing skills needed to grow a business; they teach law. In other words, you learn in law school what to do to help your clients, but […]

How to Market to Higher-Paying Clients for Your Law Firm

Aiming Higher: How to Market to Your Aspirational Clients

Apr 19, 2019

Every law firm—and for that matter, every business—can identify two basic types of clients. We have our bread-and-butter clients, the basic clients who help us keep the lights on month after month; and we have our aspirational clients, the higher-dollar clients we’d like to have more of. Most of us have plenty of bread-and-butter clients. […]

What Happens if Your Law Firm Grows Too Quickly

The Dangers of Growing Your Law Firm Too Fast

Mar 14, 2019

As an entrepreneurial attorney, you naturally want your law firm business to grow—and my own firm is built around providing law firms with the tools and techniques needed to cause tremendous growth. But when those tools and techniques actually start producing results—and they will—are you prepared for the growth? What happens if your business grows […]

Identifying What Works for Your Law Firm and Doing More of It

Key Rule for Law Firm Growth: Do More of What Is Working

Feb 21, 2019

A few weeks ago, I encouraged readers to close out the year by identifying their greatest triumph during the past year. (Hopefully you did so.) Here’s the reason I made that recommendation: One of the keys to growing a law firm—or any other business, for that matter—is to clearly identify the things that are working […]

Law Firm Success Begins with Starting Where You Are

Law Firm Growth Tip: Start Where You Are, Not Where You Want to Be

Feb 14, 2019

Have you ever watched a skyscraper being built? It’s a fascinating process. Watching a building grow taller week after week can be almost exciting. But if you’re around at the beginning of it, you’d almost never realize what was about to happen. In fact, it’s downright boring. Clearing the land. A lot of trucks and […]

Innovating for Your Clients in 2019

Identifying and Learning from Your Greatest Triumph in 2018

Jan 10, 2019

I’m a huge proponent of end-of-year reflection, both for myself and for the law firms I work with. Specifically, we should try and learn something from both our successes and our failures—the former, so we can find ways to replicate success; the latter, so we can find ways not to repeat them.   Singling Out […]

Innovating for Your Clients in 2019

What Will You Do Differently for Your Law Firm Clients in 2019, and Why?

Jan 3, 2019

Even as we celebrate the holiday season with family and friends, the end of the year offers us an excellent chance to reflect, closing a few chapters as we prepare to open new ones. Along that line, here’s a question you should already be asking yourself: What will I do differently for my clients in […]

What to Do and What Not to Do with Legal Interns

Onboarding an Intern for Your Law Firm: Dos and Don’ts

Dec 6, 2018

One particular advantage of running your own law firm: You’ll never have a shortage of eager law school students offering to help out as legal interns. When you do it thoughtfully and correctly, onboarding an intern for your law firm is a win-win situation. You get access to fairly cheap labor for those menial tasks […]

law firm young children

Running a Law Firm with Young Children at Home: Tips and Considerations

Nov 4, 2018

Building a successful law firm requires hard work and dedication—but so does building a successful family. One of the greatest challenges attorneys face, especially during their early years, is the struggle to balance a busy law career while raising young children. While the problem favors no gender, female attorneys often feel the sting of this […]

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5 Things We’d Love to See Law Schools Start Teaching ASAP

Oct 20, 2018

“Boy, they sure didn’t teach me this in law school.” How often do we hear these words from the mouths of rookie lawyers? Like so many other professions, the difference between law school and the “real world” is almost like being on two different planets. Most law schools train their focus so heavily on the […]

Learning and Growing from Your Unhappy Clients

How to Learn Amazing Lessons from Your Unhappy Clients

Oct 7, 2018

“Your most unhappy customers are your greatest source of learning.” –Bill Gates No one I know of particularly enjoys getting complaints. We much prefer the kudos—the pats on the back from clients who tell us we’re the best. But here’s the reality: We learn much more from our complaining clients than our satisfied ones—and for […]

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