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A few weeks ago, I encouraged readers to close out the year by identifying their greatest triumph during the past year. (Hopefully you did so.) Here’s the reason I made that recommendation: One of the keys to growing a law firm—or any other business, for that matter—is to clearly identify the things that are working […]
Have you ever watched a skyscraper being built? It’s a fascinating process. Watching a building grow taller week after week can be almost exciting. But if you’re around at the beginning of it, you’d almost never realize what was about to happen. In fact, it’s downright boring. Clearing the land. A lot of trucks and […]
I’m a huge proponent of end-of-year reflection, both for myself and for the law firms I work with. Specifically, we should try and learn something from both our successes and our failures—the former, so we can find ways to replicate success; the latter, so we can find ways not to repeat them. Singling Out […]
Even as we celebrate the holiday season with family and friends, the end of the year offers us an excellent chance to reflect, closing a few chapters as we prepare to open new ones. Along that line, here’s a question you should already be asking yourself: What will I do differently for my clients in […]
One particular advantage of running your own law firm: You’ll never have a shortage of eager law school students offering to help out as legal interns. When you do it thoughtfully and correctly, onboarding an intern for your law firm is a win-win situation. You get access to fairly cheap labor for those menial tasks […]
Building a successful law firm requires hard work and dedication—but so does building a successful family. One of the greatest challenges attorneys face, especially during their early years, is the struggle to balance a busy law career while raising young children. While the problem favors no gender, female attorneys often feel the sting of this […]
“Boy, they sure didn’t teach me this in law school.” How often do we hear these words from the mouths of rookie lawyers? Like so many other professions, the difference between law school and the “real world” is almost like being on two different planets. Most law schools train their focus so heavily on the […]
“Your most unhappy customers are your greatest source of learning.” –Bill Gates No one I know of particularly enjoys getting complaints. We much prefer the kudos—the pats on the back from clients who tell us we’re the best. But here’s the reality: We learn much more from our complaining clients than our satisfied ones—and for […]
We’ve previously discussed that, as a law firm offering professional services, you should expect clients to pay you in a timely manner. However, rather than simply demanding payment, you can take steps to make it easier and more convenient for them to pay on time than to pay late. Let’s discuss a few of these […]
We’ve all been there. You put in plenty of hours in good faith to perform legal services for a client, you send the bill, and when it comes due…crickets. Late payments have become so common, in fact, that most of us just think of it as a fact of life. Need proof? Consider the following: […]
It’s remarkable how changing one small word can deeply change the meaning of a sentence or phrase. In this case, the difference between the smallest of words—“in” and “on”—can make the difference between success or failure for almost any small business, including law firms. Many entrepreneurial lawyers get buried in the busy-ness of the day-to-day […]
How often do we say to ourselves, “I wish I had more of _____,” or “If only we had ____.”? It doesn’t matter what you put in the blank. Every small to mid-sized law firm (every human!) feels the strain of limited resources from time to time, especially during the startup phase. At the end […]
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