Category : Quality control

How Can You Bring Additional Value to Your Law Firm Clients?

What Else Can You Do to Provide Added Value to Your Law Firm Clients?

Jul 11, 2019

Here’s an important key to successful business building, one that applies to law firms as well as other practices: Don’t sell your legal services on price, but on value. If you’re competing with other law firms on price, you’re dooming yourself to compete only on that level, guaranteeing yourself a life of overwork with minimal […]

Why Many Lawyers Are Terrible Writers

Common Terrible Writing Habits Many Lawyers Develop–and How to Fix Them

Jul 5, 2019

As attorneys, we are trained to pay close attention to the letter of the law. We must analyze wording thoroughly and choose our own words meticulously when writing legal documents. While this practice helps make us better lawyers in general, if we’re not careful, it can also cause us to develop some bad writing habits […]

Building Authority as a Legal Thought Leader in Your Field

Ways to Establish Yourself as a Thought Leader in the Legal Community

Jun 13, 2019

Have you ever wondered why some legal minds seem to have more clout with the public than others? Have you ever felt yourself getting annoyed at or jealous of some other attorney being viewed as a thought leader in your field when you feel you’re actually more qualified? I’m about to let you in on […]

Learning from Your Worst Mistake in 2018

Identifying and Learning from Your Greatest Mistake in 2018

Jan 17, 2019

“Your best teacher is your last mistake.” –Ralph Nader Just as we seek to capitalize on and replicate our successes, we have a duty to ourselves to learn and grow from our mistakes. Hopefully you’ve already identified your greatest triumph from the last year; now it’s time to move the opposite direction and try to […]

Innovating for Your Clients in 2019

Identifying and Learning from Your Greatest Triumph in 2018

Jan 10, 2019

I’m a huge proponent of end-of-year reflection, both for myself and for the law firms I work with. Specifically, we should try and learn something from both our successes and our failures—the former, so we can find ways to replicate success; the latter, so we can find ways not to repeat them.   Singling Out […]

Learning and Growing from Your Unhappy Clients

How to Learn Amazing Lessons from Your Unhappy Clients

Oct 7, 2018

“Your most unhappy customers are your greatest source of learning.” –Bill Gates No one I know of particularly enjoys getting complaints. We much prefer the kudos—the pats on the back from clients who tell us we’re the best. But here’s the reality: We learn much more from our complaining clients than our satisfied ones—and for […]

Building a Law Firm? Don’t Forget to Take Good Care of Your Vendors

Jul 26, 2018

No man is an island, entire of itself. —John Donne   As an entrepreneurial lawyer, the success you achieve in your law firm (or conversely, your failure) depends largely on the choices you make. However, no one achieves success alone. Without support of outside vendors, reliably supplying services and materials, a firm won’t survive—simple as […]

physical environment

Why the Physical Environment at Your Law Firm Matters

Jul 23, 2018

A desk, a phone, a computer, a door, restroom access, filing cabinets. When you’re starting out as a lawyer-entrepreneur with a limited budget, you may be satisfied renting any office space with these basic items, regardless of the physical environment. But is your office welcoming, or dingy and claustrophobic? (Images come to mind of Jimmy […]

Optimizing Your Law Firm’s Website: Why Keyword Stuffed Content Doesn’t Work

Jul 19, 2018

When it comes to creating killer content for your law firm website, I have good news and bad news. Actually, it’s the same news, and it really is both good and bad: The days of “optimizing” your site by publishing massive amounts of mediocre, keyword-stuffed content are over. It’s bad news, especially if you have […]

law firm website

Tips for Creating Truly Sparkling Content for Your Law Firm’s Website

Jun 7, 2018

Among the many marketing tools law firms have available to them, the company website is perhaps the most misunderstood—and therefore neglected. Attorneys often treat their website as a static entity—something they have just because they’re “supposed” to have a site. This is highly unfortunate because these lawyers don’t realize they’re sitting on a potential gold […]

problem clients

The Wisdom of Saying Goodbye to Problem Clients

Mar 22, 2018

Provocative thought of the day: You’ve got some clients you don’t need. It’s okay to say goodbye to them. In fact, it very well may be necessary to your success. What? you might be thinking. Clients mean money! Why should I say goodbye to money? Ever hear of the Pareto Principle, otherwise known as the […]

mastermind groups

The Power of Mastermind Groups for Entrepreneurial Lawyers

Feb 2, 2018

No two minds ever come together without thereby creating a third, invisible intangible force, which may be likened to a third mind. -Napoleon Hill, Think and Grow Rich Eighty years ago, author Napoleon Hill first unveiled his notion of the “mastermind group” in what would become his classic Think and Grow Rich. His mastermind concept […]

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