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Why Client Appreciation Events? Because they work! Keeping your former clients happy isn’t hard nor is it expensive, but taking the time to regularly extend your appreciation can pay you dividends for many years. The law of reciprocation is at work in this arena as well as is keeping your name at the top of […]
Research shows that staff members who feel valued and prepared perform better, have a much greater retention rate and seek greater opportunities to contribute to the business. Those businesses that fail to properly train staff can have a full list of ills to tackle ranging from a revolving staff door to low productivity. So why […]
One tool in your overflowing toolbox useful toward generating leads is the expo. Here’s the thing, they are tricky because there are so many variables that can affect the goal, which is always to walk away with a sheet of leads with all of the contact information complete and even better, appointments scheduled on your […]
Training staff to do Step 1, Step 2, and Step 3, makes sense. Training staff to really CARE is a challenge. Yet, the more we show our prospects we care, the more they will “feel” it and want to work with us. And by the same token, the more we show our clients we care, […]
Modern workplaces can make it very difficult for people who are naturally introverted to believe that they are going to be able to genuinely thrive in their work. For one thing, picking the right career in the first place is the biggest tip to achieving success at work. For introverts, this often means looking for […]
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