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Despite the seemingly endless curve balls that 2020 continues to throw at us, creative-minded attorneys can still find ways to help their law firms thrive in the midst of it all. Rather than bemoan the things about this situation that we can’t change, let’s continue to brainstorm about some fresh ways to regrow your law […]
There’s a humorous meme going around social media that reflects how a lot of people are feeling about this year (so far). It’s a still photo of Doc Brown and Marty from the film Back to the Future, in front of the DeLorean-turned-time-machine, with the caption, “Whatever you do, Marty, DON’T SET IT TO 2020!” […]
For attorneys building their own law firms, one of the most important concepts to grasp is that business growth is almost never linear. While you can anticipate growth over time, that growth won’t happen on a consistent grade even if you’re doing everything right. To illustrate what I mean, consider the following scenario… Let’s suppose […]
Like most other businesses, the practice of law is a competitive field. Clients aren’t necessarily looking for the cheapest rates—they’re looking for the best value. If they believe you have exceptional value as their lawyer, they’ll gladly pay you double what your competitor charges for the same services. The good news is that you don’t […]
Remember those days…. Maybe it was that time in the school year when you felt like there was nothing to look forward to? It was winter. The fun holiday season was past and it seemed like the gray skies and cold weather was never going to end. Plus, you were into the meat of the […]
Are you protected? Is your armor in place? As an entrepreneur, I’m pretty certain you’ve gotten your share of criticism. Some of it may be warranted, but a lot of it should probably be ignored. That can be difficult to do. However, it’s imperative that you, as a business owner and entrepreneur, become immune to […]
Nothing quite builds loyalty and interest in your company like the Shock and Awe package. What’s a ‘Shock and Awe’ package, you ask? Let me tell you about the latest one I received one quite different than it’s likely you will ever send to your prospects. The other day, the FEDEX guy rang the doorbell […]
So what does your receptionist or inbound phone staff say when he or she is receives a call from a prospect? How are they doing this intake? What are they saying? That’s the million dollar question, right? Every attorney wants scripts. Every attorney says, “Hey, I want a script” as if it’s some kind of […]
Do you know your defining purpose? For some time, my goal or defining purpose has been to work with as many like-minded entrepreneurs as humanly possible. Not just any like-minded entrepreneurs but those who actually want to take action and implement the ideas needed to work towards their success. I wrote it down 13 years […]
The age-old mantra of the proverbial Boy Scout reminds us of the importance to have our ducks in a row and to be ready. So it’s a true statement that those who fly by the seat of your pants are more likely to show their backsides once in a while. We can establish that planning, […]
I have worked with outbound call centers for years and for different purposes: collections; wholesale; and professional service providers. Most recently, I have worked most heavily with bankruptcy firms. The average efficiency rate for outbound calling staff is about 15-20%. This means the firm has a person on the phone 40 hours each week and […]
Remember a few years ago when the word ‘blog’ could create a “huh?” moment? Today, blogs have become a primary way for us to learn, stay current, be entertained and find products and services that we need and want. There are hundreds of thousands of bloggers who write for many reasons: to express passion; to reach a targeted, […]
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