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Nothing fails like success! What? Did I just read that right? Did Rich just say that nothing fails like success? Yes, I did. I’ve seen it so many times where entrepreneurs find success they start to enjoy it and then a short time later they find themselves struggling to keep their head above water. What […]
So, March is upon us. Now is an excellent time to check in on the goals you created in January. Are you on track? Does it feel like you are moving toward your goals? Have you maintained any new disciplines you’ve created? Many times, when people create goals for the New Year, they overdo it. […]
The days of being average and ordinary are gone. The bar has been raised and all those who wish to build a practice that lasts for generations to come must constantly look for ways to serve their clients better than their competition. Our goal as Zappos so famously put it, is to WOW the customer. […]
What amazes me today is our complete willingness to accept less than stellar performance by people we give money to in return for goods and services. Just moments before I’m writing this, I tipped two delivery guys $5 each for what most would consider less than stellar service. Why did I do that? Well, let […]
In our daily journey towards achieving our goals, we often times forget to rest. This is a monumental mistake and we are all guilty of it, me included. We wake to our alarm on our phone, react to emails as they come in, answer the phone when it rings and allow others to interrupt us […]
There’s a very old saying in business… There’s what the owner wants to happen, there’s what the owner thinks is happening, and then there’s what’s actually happening. This statement rings true with so many clients when I first start working with them. Many times they are judging their staff’s ability to serve their client in the […]
Many of you may be thinking of the classical definition of being an expert. How much experience you have, degrees you have earned and other credentials. While you might be right, it’s not what I meant. What I mean specifically, is what does it mean to you and your business to be considered an expert? […]
So one more post today on 14-year-old entrepreneur, my son Michael. We now call him, Michael, the radio show host. In our last post, I shared that Michael had some work to do in improving his ‘Show’ rate with his computer training business for people age 55 and older. When Michael looked at ways to […]
With all the buzz we created about my son Michael and his entrepreneurial pursuits, I’ve had a bunch of requests to follow up with an update. Michael has held three live computer training events for the 55+ crowd so far in 2013. He’s obtained his leads from live presentations to large groups, door to door […]
Previously I’ve discussed my teenage son, Michael, and his entrepreneurial exploits. If you’re not familiar with Michael or what he’s done in the past, you can read more here. So, with the New Year upon us, Michael got the urge to start another new business. With the teenage rite of passage of obtaining a driver’s […]
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